CRM Sync is a real-time, event-sourced data layer for Shopify commerce — consent, pricing, and customer data on one event bus, governed and AI-managed, that your apps, analytics, and enterprise systems read from the moment it changes. Delivered as a native app / PWA on Cloudflare.
A multi-tenant connector — a native app for iOS, Android, and desktop, delivered as an installable PWA on a Cloudflare Worker — that unifies your Shopify customer, consent, and order data into one governed data plane your teams can reach from anywhere. The core offer isn't a security product; it's the accessibility of connected CRM data to enterprise teams. The consent and key-rotation layer is the access-governance substrate that makes it safe to open that data up.
Customers, consent, orders, and tags unified across Shopify & Webflow.
Per-tenant tokens, revocable access, and an interactive key ceremony.
Consent-aware endpoints designed for agentic, cross-channel automation.
Auth model: a platform ADMIN_KEY (full access) and revocable crm_t_ tenant tokens — verified admin-first, then tenant-scoped.
Every offer is a card — price, secure payment, booking and inquiry. Book directly below.
Data moves in nightly batches and consent is bolted onto the page surface — so analytics, ERP, and agents drift apart, siloed channels share no consent registry, and compliance (EU AI Act Art. 50, CCPA/CPRA, CASL) becomes a scramble. And leadership won't let AI near the system of record: fine for summarizing email, not for running real customer data.
A real-time, event-sourced data layer that makes AI safe on real data — and plugs into the stack you already run. Consent, pricing, and PIM ride one event bus (GA4 + Shopify) into an idempotent 30-day ledger that feeds your existing ESB (SAP, MuleSoft, Adobe, Dynamics) rather than replacing it. Every AI/agent action is consent-scoped, mandate-bound, Art. 50-disclosed, logged, and purgeable — AI-managed, provably governed. No nightly batch.
Consent Mode v2 (all four signals), with a consent-events ledger.
Order data plus an RMA / returns lifecycle.
Tag-driven channels, discounts, and campaigns.
EU 30-day prior-lowest reference price, captured and enforced.
Add to cart & checkout. Optional wallet rails (Samsung Pay, Google Pay, Apple Pay, sovereign-bank secure records) with Mandate Agentic Permissions.
Vectorized KB + FAQ, answer-engine (AEO) friendly.
Data rights are first-class: opt-out, export (JSON), and account deletion are wired to live endpoints.
Coexists with your ESB: the event-sourced ledger is the integration surface — it emits consent, pricing, and PIM events in real time into the bus you already own (SAP, MuleSoft, Adobe, Dynamics) via GA4 + Shopify. It gives that stack the consent record, AI disclosure, and audit trail to govern AI safely — your systems stay the enforcer; it doesn't rip them out.
Global data versioning: the event-sourced ledger versions every change across all channels — web, app, agent, and ESB share one consistent, replayable history, not divergent per-channel state.
Testable by design: the codebase ships with TDD / BDD suites, so data behavior and compliance rules are provable and CI-gated — not asserted in a slide.
Consent-first means consent at the wire, not the surface. The hardest problem in siloed mobile/channel development is a consent registry that holds across every channel — web, app, and agent — not a per-surface banner. CRM Sync runs that registry server-side, in real time.
EU AI Act — Article 50 transparency rules go live August 2, 2026. If you run global e-commerce and publish into the EU, Article 50 isn't a banner update — it's an infrastructure problem. (Article 50 · official EU text)
Article 50 transparency; AI disclosure for chatbots & agents (Art. 50(1)).
All four signals, EEA-aware, with a consent-events ledger.
Email & consent rules for Canadian recipients.
Opt-out of sale/share, data access, and deletion rights.
Emerging state AI & privacy laws, handled by one registry.
Enabled with 30-day retention records; idempotent session + user IDs.
And the part most stacks fail: this runs in real time. A nightly batch job is not consent.
Your Privacy Policy and Terms of Use must be served in the language of the request — what the user is shown must match what you actually collect and process.
And it extends to your agents: chatbots must disclose they're AI (Art. 50(1)), and every data-request flow carries the same handling, retention, and audit trail as the rest of your stack.
August is closer than your sprint board thinks.
The full policies and answers live on their own pages:
Privacy and Terms are available in multiple languages via the on-page switcher; data-rights requests (opt-out, export, delete) are handled through the connected app.