These Terms of Use ("Terms") are a binding agreement between you and [LEGAL ENTITY NAME] ("we", "us") governing your use of the CRM Sync application and related services (the "Service"). By installing, accessing, or using the Service you agree to these Terms. If you do not agree, do not use the Service.
CRM Sync is a consent-first customer-data and agent-entitlement layer that connects a store's identity, consent, analytics, and payment surfaces. We may add, change, or remove features. The Service integrates third-party platforms (e.g. Shopify, Google, Cloudflare, Xano, and payment providers), each governed by its own terms.
The Service lets you authorize AI agents to act on your behalf under explicit, revocable permissions — including scope, a spending limit, and a payment rail (A2A access and AP2 mandates). You are responsible for the agents you authorize and the actions taken within the limits you set, and you may revoke any authorization at any time. We enforce the limits you configure but do not guarantee any particular agent outcome.
Payments are processed by third-party providers and rails. You authorize the relevant charges and agree to the applicable provider's terms. Fees, taxes, and currency conversion may apply.
Our handling of personal data is described in the Privacy Policy, which is incorporated into these Terms. You are responsible for providing your own end users with required notices and for honoring their consent and data-rights requests through the Service.
We and our licensors own the Service and all related intellectual property. We grant you a limited, non-exclusive, non-transferable right to use the Service per these Terms. You retain rights to your own data and content.
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the amounts you paid to us for the Service in the [12] months before the event giving rise to the claim, or [USD 100] if you paid nothing.
You will defend and indemnify us against claims arising from your use of the Service, your data, or your breach of these Terms or applicable law.
You may stop using the Service at any time. We may suspend or terminate access for breach or risk to the Service. Provisions that by their nature should survive termination will survive.
These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-laws rules, and disputes will be resolved in the courts of [VENUE].
We may update these Terms; material changes will be posted here with a new effective date. Continued use after changes means you accept them.
[LEGAL ENTITY NAME] · [ADDRESS] · [CONTACT EMAIL]